We are delighted to announce the renewal of a significant long-term contract for the supply and maintenance of a two-way radio system for a major Facilities Management company – CBRE.
Having worked with this client for several years across various sites, it gives us great pride and satisfaction that a global Facilities Management company continues to value our service.
Our engineers designed a UHF Digital antenna system with radiating cable deployed under-ground to maintain system performance at all times. MOTOTRBO™ Linked Capacity Plus with twin SLR5000 repeaters provides seamless communications across all sites. The DP4800e radio supports instant communication for multiple groups. This resulted in improved workforce efficiency from job ticketing and status messages.
Why renew with Wirefr3?
Our client feedback centred around service. The main points that played an important part in the renewal agreement were:
- Regular service visits
- 24/7 accessibility to a Wirefr3 team member
- Regular maintenance of their fleet
- Same day responses on queries
- Updates on continuous developments and improvements in two-way radios
- Advice on how two-way radios can improve their efficiency
Having demonstrated a high level of competency in delivering the initial installation, our consistent dialogue with all stakeholders continue to serve both us and the client well. Understanding what management want from their two-way radio system coupled with how they are used day to day by the team on the ground have ensured that their two-way radios system remains both fully functional and relevant.
We very much look forward to working with the CBRE team over the coming months and beyond.